About
Sin Heap Aik
Introduction:
Sin Heap Aik Trading (M) Sdn Bhd was established in 1957, initially located in Jalan Toh Koi on Penang Island. As the business expanded, the company relocated to Simpang Ampat in 2000 and established its first warehouse. With continuous growth, the third-generation owners personally designed and constructed a modern warehouse, covering an area of 43,560 square meters, with over 30 employees. Currently, the company has expanded with a second warehouse, featuring three floors, specializing in the field of religious supplies and providing one-stop services, from raw materials to packaging to finished products. They have their own production and packaging departments, import-export operations, container loading facilities, and their own brand "Fei Ma," with products covering overseas markets such as China, Taiwan, Vietnam, and Thailand.
Expertise:
Our specialty lies in the field of religious supplies, where we engage in the production and packaging of our own products. With our in-house manufacturing and packaging departments, we have full control over the production process, ensuring the highest quality standards. In addition to our manufacturing capabilities, we also excel in import-export operations and container loading. This enables us to efficiently handle the logistics and deliver our products to customers worldwide.
Philosophy:
Our philosophy revolves around customer-centricity, aiming to provide our customers with high-quality products and services. We prioritize understanding and meeting customer needs, actively seeking their feedback to continually improve and innovate in order to exceed their expectations. Building long-term partnerships with our customers is a key focus, as we aim to grow and develop together. We also emphasize our corporate social responsibility, striving to contribute to sustainable development and environmental causes. We adhere to core values of integrity, professionalism, and innovation. Continuously improving our professional expertise and service quality is crucial to us, as we aim to create more business opportunities and success for our customers.
Professional Retailer
One-Stop Service
Customized Specifically
Imported From Abroad
Our Vision & Mission
Vision
All of our staff uphold the customer-first philosophy, striving to provide the best possible service to customers and attract more business volume.
Mission
All of our staff uphold the customer-first philosophy, striving to provide the best possible service to customers and attract more business volume.
Value
All of our staff uphold the customer-first philosophy, striving to provide the best possible service to customers and attract more business volume.
